Privacy Policy

Who we are

We’re 3 Technology Limited (3TL). (08658623 Registered Office) of Malmarc House, 116 Dewsbury Road, Leeds, England, LS11 6XD, the “data controller”. This policy sets out how we handle your personal information if you’re a 3TL user, client, supplier, or visitor to our site.

When we say ‘we’, ‘us’ or ‘3TL’ it’s because that’s who we are and we own and run the site. If we say ‘policy’ we’re talking about this privacy policy.

You can contact us by phoning 01133204200.
Our website address is:


What personal data we collect and how and why we collect it

Personal information means information that by itself identifies an individual (such as name, address or email address) as well as information that can be combined to identify an individual. 3TL collects and stores personal information including title, name, address, telephone number, email address, bank details and date of birth. This information is collected in a number of ways:

  • When you provide it directly to us
  • When you provide permission to other organisations to share the information with us (including Facebook, Twitter and Linkedin)
  • When we collect it as you use our website or apps
  • From publicly available sources

3TL uses personal information for responding to and processing inquiries, orders and service requests or generally for any other purpose related to the original purpose for which the personal information was collected. 3TL also may use personal information for supporting your relationship with 3TL by designing services that are suitable to your needs, general service support and updates, marketing, alerting you to new Product offerings as they become available, continuing existing service and support, and other similar purposes. This Information may also be used to provide you with notices about your purchases, your use of a service, and to carry out 3TL’s obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.



When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.



If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Contact forms

Our site’s contact form(s) require users to give us contact information (including name, telephone number and email address). We use customer contact information from the contact form to send users information about our company. The customer’s contact information is also used to contact the visitor when necessary. We also use customer and prospect information to send occasional emails about our products and services. Users may opt-out of receiving future mailings at any time by contacting us at or by visiting



If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

For more information about how we use cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.



When you visit our site, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account, some of this information could be associated with your account. We’re talking about the following kinds of details:

  • your IP address or proxy server IP address’;
  • the domain name you requested;
  • the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
  • the date and time of your visit to the website;
  • the length of your session;
  • the pages which you have accessed;
  • the number of times you access our site within any month;
  • the file URL you look at and information relating to it;
  • the website which referred you to our Sites; and
  • the operating system which your computer uses.


Lawful Reasons for Processing Personal Information

We have a number of lawful reasons that mean we can process your personal information, as follows:


Processing of your personal information is permitted if we have received your opt-in consent, for example via our contact form(s).

Legitimate Interests

Broadly speaking this means we can process your personal information if we have a genuine and legitimate reason, and we are not harming any of your rights and interests.

Contractual Necessity

This means we can process your personal information if it is necessary for the entry into, or performance of, a contract you have in place with us, or in order to take steps at your request, prior to the entry into a contract with us.


Who we share your data with

We share certain data with third party service providers whose tools or services we use for invoicing, support services and management, CRM, security, accounting, authentication, reporting, training and to run and improve our business. We make sure any third parties with whom we share personal data will use the data only for the purpose of providing their services to us, and in a manner consistent with our privacy practices.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the 3TL services, you can request that we erase your personal information and close your 3TL account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.


Our Contact Information

Malmarc House, 116 Dewsbury Road, Leeds, England, LS11 6XD



What rights you have over your data under GDPR

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


The right to be informed

Individuals have a right to understand when their personal data is being held and processed, even when this has been obtained indirectly.


The right of access

You can request access to your personal data at any time to be aware of and verify the lawfulness of the processing, this is via a Subject Access Request (see below).


The right to rectification

Personal data can be easily rectified if inaccurate, incomplete or out of date. This can be done by a written request (please see below for information).


The right to erasure

Under qualifying criteria, you can request your data to be deleted where there is no lawful reason for its continued processing. Please refer to the GDPR regulation or for full details.


The right to restrict processing

Under qualifying criteria, you can request the processing of your data to be restricted. This means your data will still be held but not processed and may apply where information is inaccurate or if there is an objection over the lawfulness of the processing. Please refer to the GDPR regulation or for full details. Please send your request in writing as per the below instructions.

Where data is restricted, 3TL shall, where applicable, also inform any involved 3rd parties of the restriction.


The right to data portability

Individuals can request personal data to be provided in order to reuse elsewhere and/or moved from one IT environment to another in a secure manner without hindrance. Please send your request in writing as per the below instructions.


The right to object

Where processing of your data is taking place under certain purposes and no legitimate reason exists for this, you have the right to object. Please send your request in writing as per the below instructions.


Review and Opt Out

If you have any questions about this Privacy Policy, 3TL’s privacy practices, or if you would like to review, correct, access, amend or delete your personal information, please contact us at

Please note that you may not opt out of receiving communications from us related to your use, support or payment for our products.


Accessing my Data – Subject Access Request

If you wish to make a request to access the personal data we hold, you must provide the following:

Application in writing – You will need to make a request in writing, or via email to or post to The Governance Team, 3TL, Malmarc House, 116 Dewsbury Road, Leeds, England, LS11 6XD.

Proof of identity – You will need to provide proof of identity as part of your application. Please provide contact telephone numbers as identity is confirmed via a call back and DPA verification from a member of our team for data protection purposes

What to include in your application – please state the specific data you wish to access.

If you wish to apply to restrict, rectify, port, object or request erasure of your data, please submit your request in writing as above also including the qualifying circumstances that apply.

Please note in order to validate your request our staff must verify your identity for data protection purposes and where relevant, confirm the qualifying criteria.

Following verification 3TL will provide the information and lawful basis for processing your data within one month of receipt. This will be in a format that is concise and intelligible and at no cost to you*.

*3TL reserve the right to charge an administrative fee or refuse to respond for repeat, excessive and unfounded requests.


How we protect your data

3TL is committed to protecting all personal information and content we collect and use. To that end, we have implemented commercially reasonable physical, administrative and technical safeguards to help us protect personal information and content under 3TL’s direct control from unauthorised access, use and disclosure. However, no system of electronic data collection, storage and retrieval can be made entirely impenetrable and by continuing to use our website, products and services you acknowledge and accept that despite the reasonable measures we employ, we do not guarantee that our Websites, Products and procedures are invulnerable to all security breaches or immune from viruses, security threats or other risks.

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in the UK. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.


What data breach procedures we have in place

We implement a number of different procedures to optimise data security. This includes login notification alerts, breach reports and intrusion protection monitoring, logging and alerting.


What third parties we receive data from

3TL’s Websites may provide links to and be accessed via links from third-party websites, including social media websites, whose privacy policies differ from those of 3TL. Even if the third-party is affiliated with 3TL through a business partnership or otherwise, 3TL is not responsible for the content, privacy policies, or practices of such third-party websites. External links are provided for convenience only and access to these links is at your own risk. We encourage you to review carefully the privacy policy of any web site you may visit.

Some of our products are managed by non-3TL Administrators that may have the ability to control access to, integration with, and monitoring of, 3TL products. This Privacy Policy describes only 3TL’s practices and not the practices of any non-3TL administrators.


Updates to our Policy

We may update this Privacy Policy from time to time. Please consult the “Effective Date” below to see when the Policy has been most recently updated. We encourage you to check this Policy frequently to see updates that may affect how your information may be used. Your continued use of our Websites and Products constitutes acceptance of any changes to this Policy.

Effective Date: May 23, 2018