Our Services

IT Solutions

We are always on hand for any IT Support that your business may require, as well as being able to provide cost effective solutions for your other IT needs

Telecoms

No nonsense Telephony services; whether it is a single basic phone line or a fully managed, enterprise grade unified communications solution

wifi

Connectivity

We can provide and install numerous types of connectivity from PSTN to Ethernet lease lines

Cost

The all important question – how much is this going to cost? We’ve made this super simple with our Service Estimator

Support
Technical Support

3TL offer proactive monitoring with a strategic approach to ensure your IT Support needs are fully met. We are experienced at providing technical support over a wide range of IT systems, managing everything through an advanced CMS (Case management system), and monitoring your systems remotely using widely accepted remote management tools.

Outsource to us and concentrate on maximising your business, not dealing with IT issues. We’ll even speak to your other suppliers on your behalf – making that nightmare call to your ISP a thing of the past.

3TL can consult on all things IT to determine the best solution for your business – only recommending services to match business needs. Visit our Service Estimator to get an idea of pricing.

Hosting
Hosting Packages

3TL offers ultra-fast and secure, cloud-based hosting solutions:

Dedicated / VPS Servers – with uptime of 99.99% and a financially-backed SLA, you can be sure of constant service.
High Performance Hosting – we never oversell or overload our servers, all of which are highly specified with SSD storage, so you can be confident of receiving the best performance.
Secure – hosting servers are fully managed and monitored with inclusive backup and malware scanning.

Our hosting packages can be tailored to perfectly fit with your requirements or visit our sister site at 3tlhosting.co.uk for further information or to order.

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Security
IT Security

Today’s IT Security needs to take a multi-faceted approach to offer adequate protection for your business network. Not only should all PCs and servers run appropriate antivirus and malware protection software, but perimeter gateways, firewalls and cloud services need to be fit for purpose and fully monitored to minimise the risks.

In addition both patch management and user security and awareness training are now high on the list of recommendations in order to provide extra layers of defence.

3TL can supply a range of products and services for your IT environment, aligned with CREST cyber essentials, in order to offer the most suitable protection within budget, to help minimise the risks to your businesses.

Office 365
Microsoft Office 365 Business Essentials/Premium
  • Business-class email hosting with 50 GB mailbox
  • Custom email domain addresses (name@your­company.com)
  • Desktop version of Outlook, Word, Excel, PowerPoint, and Access*
    (*Only included in Office 365 Business Premium)
  • Web version of Outlook, Word, Excel, and PowerPoint
  • 1 TB OneDrive for Business cloud storage per user
  • Microsoft Teams, a chat-based workspace that integrates all the people, content, and tools your team needs to be more engaged and effective
  • Skype for Business enables you to host online and video conferencing meetings
Phone Services
Phone Services

From a basic PSTN phone line to a fully managed Unified Communications Suite, 3TL can offer a number of telephony solutions.

Our Hosted Voice Solution (HVS) is the optimal choice, combining a low, fixed monthly cost per user, with a large inclusive minute bundle and a variety of features included as standard. Coupled with a market leading rolling 30 day contract term, this makes it a very cost effective no risk solution for businesses of all sizes. Visit our Service Estimator to get an idea of pricing.

Hosted in BT’s cloud datacenters you can be sure of the highest levels of reliability, resiliency, and performance. Also being a Cloud hosted solution this ensures users are not tied down to the office to make and receive business calls.

UC Suite
HVS Unified Communication Suite Features
  • Unified Communication Solution, offering a fully featured PBX based on the Broadsoft platform for a low monthly, inclusive per user fee
  • Included IVRs (Auto Attendants), Hunt Groups, and Direct Dial as standard
  • HD Video/Voice Calling, make and receive business calls on a multitude of devices
  • Advanced, flexible voicemail and instant messaging – Seamlessly move calls between devices
  • CRM Integration, Click to Dial, and incoming Call Pop-up via included desktop application. Skype for Business Integration with Auto Presence information
  • Optional – Call Recording, Call Centre & Wall Board, Group Conferencing
Professional Announcements
Professional Announcements & Personalised Music on Hold

IVR Scripts & Recordings  |  Hold Music Announcements  |  Voicemail Messages

3TL now offer music on hold announcements and general voice recordings using our external team of professional voice actors to offer a bespoke service for each application. Our dedicated Professional Announcements page gives you further information and pricing along with a link to sample scripts and our megamixer, allowing you to demo our actors and music so you can be sure of the quality of recording you will receive. You can find information on the pricing of these services HERE.

ADSL / FTTC
ADSL / FTTC

3TL can provide business grade ADSL and FTTC connectivity starting from £25 per month including the necessary PSTN line, with the below speeds available:

ADSL – Upto 24Mbps down / 2Mbps up*
FTTC – Upto 80Mbps down / 20Mbps up*

*Speeds are subject to the distance from the exchange

Please contact us with the address you are considering for service and we will be happy to provide a bespoke quotation and more accurate estimation of expected speed.

Ethernet
Ethernet Leased Line

3TL can provide a dedicated 1:1 fibre optic leased line starting from around £250 per month. Speeds chosen with leased lines are the speeds you receive, regardless of the distance from the exchange.

Firstly a bearer speed is chosen of either 100Mbps, 1000Mbps or 10,000Mbps, which would be the maximum speed the line can ever support. Then an actual usage speed is selected which determines the price and is the speed you will see on a day to day basis. It is possible however to re-grade the line to a faster speed at any time, up to the bearer speed maximum.

Networking
Office Networking and Wifi

3TL also offer internal network connectivity, both copper and fibre based as well as wireless networking. We can help with something as simple as the installation of a new single network port in an existing network, up to the full wiring of a new office building that hasn’t had a network previously.

In addition we can supply and fit the latest wireless infrastructure choosing an appropriate vendor depending on your requirements and budget, and have provided both small and large project solutions to clients in the past. Please contact us to discuss your requirements.

Cloud
Secure Cloud File Storage Solutions

The latest generation of cloud storage solutions are so effective, affordable and easy to use that you need good reason to not use the cloud to backup your critical files.

Cloud file storage can also give you the ability to easily share and control access to your files.

We have searched the internet for the best solutions for our clients and selected services that have the best track records of keeping your data secure. With top-class data centres located across Europe and with data replicated between them, you need have no concerns about the safety of your data.

How much?!

Unfortunately things cost money, but let us show you
how much an excellent service could be as little as…

The Operations Team

Testimonials

3TL enable us to have a very efficient and cost effective service and they are always at the end of telephone if we need immediate help. I would absolutely recommend 3TL to any organisation.

Sue Bernstein

Network for Animals
Andy was really helpful and I must say that his knowledge and inter-personal skills were beyond brilliant. He’s a real attribute to the company. Thanks also to you Joe for your determination and patience. The service you have provided has been a breath of fresh air!

Graham

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